| S.No | Document Number | Document Title | Doc Type | Priority | Language | Document Stage | Last Action Date |
|---|---|---|---|---|---|---|---|
| 1 |
SSD/19/18281 (Identical To: ISO/TS 24082) |
Service excellence Designing excellent service to achieve outstanding customer experiences | New | 3 | English | Ready for Gazette | 16-12-2022 |
| 2 |
SSD/19/18284 (Identical To: ISO 23592:2021) |
Service excellence- Principles and model | New | 3 | English | Ready for Gazette | 20-12-2022 |
| 3 | SSD/19/18925 | SERVICES - GLOSSARY OF TERMS | New | 3 | English | Ready for Gazette | 19-01-2024 |
| 4 | SSD/19/26898 | Guidelines for Services Classification | New | 3 | English | WC-Draft | 21-02-2025 |
| 5 |
SSD/19/27185 (Identical To: ISO 11367) |
Service Excellence Principles and Model for Public Service Organizations | New | 3 | English | Ready for Gazette | 20-03-2025 |
| 6 |
SSD/19/33307 (Identical To: 19387) |
Service excellence — Maturity model | New | 1 | NA | Finalization | 02-01-2026 |
| 7 |
SSD/19/33327 (Identical To: 23686) |
Service excellence — Measuring service excellence performance | New | 1 | NA | Finalization | 05-01-2026 |
| 8 |
SSD/19/33329 (Identical To: 19390) |
Service excellence — Implementation approach for ISO 23592 | New | 1 | NA | Finalization | 05-01-2026 |