SSD 19 : WG04-Working Group on Service Excellence - Guidelines for Application of Digital Approaches Working Group
Member Secretary:Mr. DARPAN CHALIA (SCIENTIST-C)
| # | Organization | Member Details | Role | Functional Category |
|---|---|---|---|---|
| 1 | Consumer Welfare Association, Mumbai |
: Jacqueline DSilva
: Joint Secretary
|
Alternate Member | |
| 2 | Tata Consultancy Services Limited, Mumbai |
: Shri Ravi Mahamuni
: Principal Scientist, Head Design Research
|
Principal Member | Industry |
| 3 | IN PERSONAL CAPACITY |
: Dr. Deepali Sharma
: Additional Director
|
Personal Capacity |
Expert |
| 4 | IN PERSONAL CAPACITY |
: Dr. Pralok Gupta
: Associate Professor
|
Personal Capacity |
Expert |