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Basic Details/ मूल ब्यौरा
Comment
IS Number/
आईएस संख्या
:
IS/ISO 18295-1:2017
ISO 18295 - 1 : 2017
IS Title/
आईएस शीर्षक
:
Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres
Superseding IS/
सुपरसीडिंग आईएस
:
None
Degree of Equivalence/
समतुल्यता स्तर
:
Identical under single numbering
Number of Revisions/
पुनरीक्षणों की संख्या
:
New Standard
Number of Amendments/
संशोधनों की संख्या
:
No amendment issued
Aspect/
पक्ष
:
Service Specification
Language/
भाषा
:
English
Reaffirmation Year/
पुनर्पुष्टि वर्ष
:
Technical Department/
तकनीकी विभाग
:
SSD (Service Sector Department)
Technical Committee/
तकनीकी समिति
:
SSD 10 (IT & IT enabled Services Sectional Committee)
Member Secretary/
सदस्य सचिव
:
Mr. DARPAN CHALIA (SCIENTIST-C)
Other Details
Indian Standard
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Amendment : 0
Gazette Document : 1
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License : 0
Product Manual & SIT : 0
Laboratory : 0
Classification Details
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Cross Reference Details
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Composition
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Corrigendum : 0
Cross Reference Details
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Indian Standards Referred In IS IS/ISO 18295-1:2017
ISO 18295 - 1 : 2017
:
Standard contains no Cross Referenced Indian Standard.
Standard contains no Cross Referenced Indian Standard.
International Standards Referred In IS/ISO 18295-1:2017
ISO 18295 - 1 : 2017
1
0 0 : 0 : 0 0
IS/ISO 18295-1:2017
ISO 18295 - 1 : 2017
is Referred in following Indian Standards :
1
IS/ISO 7240 : Part 24 : 2016
Fire Detection and Alarm Systems Part 24 Fire Alarm Loudspeakers
CED 22
Classification Details
Group
:
Chemicals, Plastics and their Products including packaging and Environment
Sub Group
:
Environment management
Sub Sub Group
:
Methods of Sampling and test of water and wastewater
Aspect
:
Code of Practice
Certification
: