Indian Standard Details

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IS Number : IS/ISO 10003:2018
ISO 10003 : 2018

IS Title [Eng-Hn] : Quality Management — Customer Satisfaction — Guidelines for Dispute Resolution External to Organizations ( First Revision )
No of Revision : 1
No of Amendments : 0
Technical Department : Management and Systems Department
Technical Committee : MSD 2 ( Quality Management )
Language : English

Group : Management systems/services and corporate social responsibilities
Sub Group: Management Systems
Sub Sub Group : Quality Management
Aspects: Others
Certification:
Ministry : Ministry of Consumer Affairs
Short Commom Man's Title:
Itchs:
Degree of Equivalence: Identical under single numbering
Identical/Equivalent Standards:ISO 10003:2018
Organisation :

Indian Standards Refered In IS IS/ISO 10003 : 2018 :
SNo IS Number Title Technical Committee
1
IS/ISO 9000 : 2015 Quality management systems - Fundamentals and vocabulary (Fourth Revision) MSD 2
International Standards Refered In IS/ISO 10003 : 2018 Standard contains no Cross Referenced International Standard.
IS/ISO 10003 : 2018 is Refered in following Indian Standards :
SNo IS Number Title Technical Committee
1 IS 16010 : 2012 Good governance - Guidance MSD 10
2 IS 16677 : 2017 Quality management - Customer satisfaction - Requirements for complaint handling in organization MSD 2