Home About Standards Downloads Reports Standard Of The Week Standard Of The Month FAQ Contact Us
�

Indian Standard Details

    Print

Basic Details
IS Number : IS/ISO 18295-1 : 2017
ISO 18295 - 1 : 2017
IS Title [Eng-Hn] : Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres
No of Revision : 0
No of Amendments : 0
Technical Department : Service Sector Department
Technical Committee : SSD 10 ( IT & IT enabled Services )
Language : English

Classification Details
Group : IT and IT Enabled Services
Sub Group: IT and IT Enabled Services
Sub Sub Group : Customer Contact Centre services
Aspects: Service Specification
Certification:
Ministry : Ministry of Environment and Forests
Short Commom Man's Title: Customer contact Centres
Itchs: N/A
Degree of Equivalence: Identical under single numbering
Identical/Equivalent Standards:ISO 18295 - 1 : 2017
Organisation :

Cross Referencing Details
Indian Standards Refered In IS IS/ISO 18295 : Part 1 : 2017 :
SNo IS Number Title Technical Committee
Standard contains no Cross Referenced Indian Standard.
Standard contains no Cross Referenced Indian Standard.
International Standards Refered In IS/ISO 18295 : Part 1 : 2017 Standard contains no Cross Referenced International Standard.
IS/ISO 18295 : Part 1 : 2017 is Refered in following Indian Standards :
SNo IS Number Title Technical Committee
1 IS/ISO 18295 : Part 1 : 2017 Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres SSD 10
2 IS/ISO 18295 : Part 1 : 2017 Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres SSD 10
3 IS/ISO 18295 : Part 1 : 2017 Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres SSD 10
4 IS/ISO 18295 : Part 1 : 2017 Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres SSD 10
5 IS/ISO 18295 : Part 1 : 2017 Customer Contact Centres - Part 1 : Requirements for Customer Contact Centres SSD 10