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Indian Standard Details

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Basic Details
IS Number : IS 15610:2006
IS Title [Eng-Hn] : Guidelines for measurement of customer satisfaction
No of Revision : 0
No of Amendments : 0
Technical Department : Management and Systems Department
Technical Committee : MSD 2 ( Quality Management )
Language : English

Classification Details
Group : Management systems/services and corporate social responsibilities
Sub Group: Management Systems
Sub Sub Group : Quality Management
Aspects: Others
Certification: Mandatory Certification
Ministry : Ministry of Consumer Affairs
Short Commom Man's Title: Guidelines for measurement of customer satisfaction
Itchs: N/A
Degree of Equivalence: Indigenous
Identical/Equivalent Standards:
Organisation :

Cross Referencing Details
Indian Standards Refered In IS IS 15610 : 2006 :
SNo IS Number Title Technical Committee
1
IS/ISO 9001 : 2015 Quality management systems - Requirements (Fourth Revision) MSD 2
2
IS/ISO 9004 : 2018 Quality management - Quality of an organization - Guidance to achieve sustained success (Seventh Revision) MSD 2
3
IS 15280 : 2003 Quality function deployment MSD 3
International Standards Refered In IS 15610 : 2006
SNo International Standard Number
1 ISO 9000 : 2005
IS 15610 : 2006 is Refered in following Indian Standards :
SNo IS Number Title Technical Committee
1 IS 15800 : 2007 Quality management systems - Guidelines for service quality by public service organizations MSD 2