Complaints Summary of Surat Branch Office
| Total Assigned Complaint | Complaint Open as on Date | Complaint Closed as on Date |
|---|---|---|
| 43 | 4 | 39 |
Distribution Based on Complaint Type
| Sl No | Complaint Type | Total Complaint |
|---|---|---|
| 1 | Quality of BIS Certified Products | 9 |
| 2 | Misuse of BIS Standard Mark | 13 |
| 3 | Violation of Quality Control Order | 16 |
| 4 | Misleading Advertisements | 0 |
| 5 | Service Related | 0 |
| 6 | Miscellaneous Complaints | 5 |