Blog Posts

Are you handling customer complaints in the right way?

Customer complaints are diverse in nature and occur in all types of businesses. A lot depends on how these customer complaints are handled by the company in question. If handled tactfully, this can boost business, but if ignored or mishandled, such issues can become chaotic. The manner in which a company deals with customer complaints says a lot about how customer-centric they are. That’s because Taking care of customer issues is a task that requires a lot of thought and care. Here are the good practices which will really help in that...

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